Terms of Service

Last updated: 12 April 2026

What iClerk Is

iClerk is a clinical documentation tool that transcribes consultations and generates structured notes using AI. By signing in, you agree to these terms.

Clinical Responsibility

Your Account

• You sign in with your Google account. You are responsible for keeping your account secure.
• New users receive a 30-day free trial with a token usage limit.
• After the trial, continued use requires a subscription.
• We may suspend accounts that violate these terms or show evidence of misuse.

Knowledge Bases

iClerk may reference clinical knowledge bases to enrich notes and differentials. These are provided for reference only. The content may be incomplete, outdated, or inaccurate. The source organisations do not endorse their use within iClerk.

What You Must Not Do

• Use iClerk for any purpose other than legitimate clinical documentation
• Attempt to access other users' data or bypass security controls
• Reverse-engineer, copy, or redistribute iClerk or its components
• Use iClerk to process data outside of a direct care relationship

Data and Privacy

We take data protection seriously. Consultations are encrypted at rest and stored in the UK. See our Privacy Policy for full details.

Service Availability

We aim to keep iClerk available but do not guarantee uninterrupted service. We may perform maintenance, updates, or changes at any time. We are not liable for any loss arising from service interruptions.

Limitation of Liability

iClerk is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for any clinical decisions made based on iClerk output, any data loss, or any indirect or consequential damages.

Changes to These Terms

We may update these terms. Material changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.

Contact

The full regulatory terms document (iCLERK-TOS-001) is available on request.