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iClerk
Terms of Service
Last updated: 18 April 2026
What iClerk Is
iClerk is a clinical documentation tool that transcribes consultations and generates structured notes using AI. By signing in, you agree to these terms.
Status
Status: iClerk is an assistive tool in active development — not a certified medical device — and does not currently hold formal data-protection or clinical-safety certifications (for example UK GDPR, DSPT, or MHRA classification). Your data may be processed by capable, cost-effective AI language models, with no restriction on the country in which that processing takes place. You are responsible for ensuring your use complies with the data-protection and clinical-governance rules that apply where you practise. Every AI-generated note must be reviewed by the responsible clinician.
Clinical Responsibility
iClerk is an assistive tool. All AI-generated content — including differential diagnoses, plans, and clinical notes — must be reviewed, verified, and approved by a qualified clinician before use. Clinical responsibility remains entirely with the treating clinician.
Your Account
- You sign in with your Google account. You are responsible for keeping your account secure.
- New users receive a 30-day free trial with a token usage limit.
- After the trial, continued use requires a subscription.
- We may suspend accounts that violate these terms or show evidence of misuse.
Knowledge Bases
iClerk may reference clinical knowledge bases to enrich notes and differentials. These are provided for reference only. The content may be incomplete, outdated, or inaccurate. The source organisations do not endorse their use within iClerk.
What You Must Not Do
- Use iClerk for any purpose other than legitimate clinical documentation
- Attempt to access other users' data or bypass security controls
- Reverse-engineer, copy, or redistribute iClerk or its components
- Use iClerk to process data outside of a direct care relationship
Data and Privacy
We take data protection seriously. Consultations are encrypted at rest and stored in the UK. See our Privacy Policy for full details.
Service Availability
We aim to keep iClerk available but do not guarantee uninterrupted service. We may perform maintenance, updates, or changes at any time. We are not liable for any loss arising from service interruptions.
Limitation of Liability
iClerk is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for any clinical decisions made based on iClerk output, any data loss, or any indirect or consequential damages.
Changes to These Terms
We may update these terms. Material changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.
Contact
The full regulatory terms document (iCLERK-TOS-001) is available on request.