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iClerk
Privacy Policy
Last updated: 18 April 2026
What iClerk Does
iClerk is a pre-deployment proof-of-concept experiment in AI-assisted clinical documentation, provided for evaluation. It transcribes consultations in real time and drafts structured notes using AI. Your spoken words become text — iClerk does not record or store audio. It is not offered as a product for the care of real patients.
Status
Status: iClerk is a pre-deployment proof of concept provided for evaluation and demonstration — not a finished product and not a certified medical device — and does not currently hold formal data-protection or clinical-safety certifications (for example UK GDPR, DSPT, or MHRA classification). Your data may be processed by capable, cost-effective AI language models, with no restriction on the country in which that processing takes place. You may use iClerk at your own discretion with any form of data; if you choose to use it with real patient information, that choice — including compliance with the data-protection and clinical-governance rules that apply where you practise, and every clinical decision that follows — is entirely your own responsibility. Every AI-generated note must be reviewed by the responsible clinician.
What We Collect
- Consultation data — Transcripts and AI-generated notes from your clinical sessions
- Account details — Your Google email and display name (used for sign-in)
- Usage data — Login times, session activity, and IP address (for security)
We do not use tracking cookies, analytics, advertising, or third-party trackers. The only cookie is the session cookie required for login.
How We Use It
- Transcription and note generation — the core service
- Authentication and access control
- Security monitoring and audit logging
We never use your data for AI model training, marketing, profiling, or any purpose beyond providing the service.
Where Your Data Lives
Consultation data is stored encrypted at rest (AES-256) on our servers in the UK and EU. As set out in the Status section above, AI processing of your data may take place in other countries depending on the model in use.
Who Can See It
Only you (and your companion device, if enabled). We use the following services to operate iClerk:
- Our own UK/EU servers — Hosting and encrypted storage
- Speech-to-text and AI model providers (e.g. AWS, Azure OpenAI and comparable services) — Transcription and note drafting; see the Status section regarding processing locations
- Google / Apple — Sign-in authentication only (no consultation data shared)
We do not sell, share, or trade your data with anyone else.
How Long We Keep It
Consultations are kept until you delete them. Account data is removed within 30 days of account closure. Access logs are retained for 90 days.
Your Rights
You can request access to, correction of, or deletion of your data at any time. Contact us and we will respond within 30 days.
If you are unsatisfied with our response, you can complain to the Information Commissioner's Office.
Contact
The full regulatory privacy notice (iCLERK-PN-001) is available on request.